StackTrack | Drystack Management

Anderson Software | 936.569.0447

StackTrack is a dynamic web application that enables boat owners to schedule their own drystack launches and reserve additional valet and concierge services from an online resource... StackTrack provides a convenient interface for the marina to successfully manage and fulfill all reservations, whether booked by a customer or entered in-house. We improve upon the current process of making launch reservations by phone with an intuitive cloud-based SaaS application that functions from any web-enabled PC or portable device. We make launch reservations convenient while making all parties more accountable to the wants, needs and desires of the drystack customer. These are real-time, confirmed reservations that give the customer more assurance of an accurate and timely launch experience. StackTrack allows the marina to accept reservations 24/7 - with no risk of over-booking. The marina dashboard accurately tracks and manages all reservations to ensure timely fulfillment. All inventory items and service programs offered by the marina are 100% customizable. You no longer need to second-guess if the order was processed properly. No more oversights, errors or omissions. Customers make reservations online from a real-time calendar - much like golfers book tee times. They cannot double-book open slots and they can build their own “Concierge Pick Ticket” from the marina’s drop-down menus. The customer gets more convenience and the marina gets more accurate details - all resulting in a better experience for all parties.

Drystack Launch Scheduler • Configurable Daily Launch Schedule • Real-Time Marina Dashboard • Detailed Reporting & Daily Pull List • Battery Charge Request List • Tablet Interface for Forklift Operator • “Put-Away” and “Leave-Out” Prompts Confirmed Reservations • Real Reservations - Not a “Request” • Displays Actual Date/Time Availability • No Over-Booking Concierge Order Fulfillment • Simple Pick-List Inventory Selection • Arrive to a Fully Stocked Boat Convenient Online Access • Create & Modify Launches 24/7 • Runs on Web-Enabled PC’s & Devices • Secure Database-Driven Application Text & Email Notifications • Confirms Reservation Details • Notifies Customer of Status Changes - Launched & Ready - Stowed & Secure • Reminders Sent To Prevent No-Shows • Bulk-Messaging for Special Events StackTrack Facilitates • Transition From Pen-and-Paper System • Improved Delivery on Customer Needs • After-Hours Change Orders • Accuracy and Accountability • Exceptional Customer Service StackTrack Reduces • Errors, Omissions & “Crossed Lines” • Phone Calls, Busy Signals & Voicemails • Labor Demands • Scheduling Conflicts & Confusion • Anxiety Regarding Order Accuracy • Customer Wait Times